Our Return Policy
What is your return policy?
Returns:
We will send you a refund to the original payment method, a new item or a different but equivalent (based on your choice).
We can send refund to:
American Express
Visa
Apple Pay
Google Pay
Maestro
Master Card
PayPal
Exchanges: Do you accept exchanges?
No, we do not accept exchanges as we ship all items from our factories.
In the unfortunate event that you have received a faulty or wrong item from us, please contact us promptly with the following information:
Order Number (starts with a # in your confirmation email): contact@luckylabelactive.com
A photograph of the faulty/wrong item
Description of the issue